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How 63bet Handles Your Personal Information

This Privacy Policy sets out exactly what data 63bet collects when you open an account, make a deposit via JazzCash or Easypaisa, or access the platform from your mobile — and how we keep that data secure.

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PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right first stop. We aim to respond to data-related requests within a reasonable period — you will receive a confirmation once your request is logged.

Team online

Live Chat

Start a live chat session from your account dashboard. Data requests submitted here are logged immediately and assigned a reference number for tracking.

Email Support

Send your data request or privacy concern to our support email address found in your account settings. Include your registered mobile number so we can verify your identity quickly.

Account Settings

For marketing opt-outs and cookie preferences, go directly to the Privacy section inside your account settings — no need to contact support for those changes.

HOW WE PROTECT DATA

Our Approach to Data Security and Retention

We use SSL encryption across every page and every connection — whether you are depositing via Raast on a mobile browser or checking your account history on desktop. Passwords are stored in hashed form and never visible to our staff. We retain your account data for as long as your account remains active, and for a period afterward as required under applicable law. Once that period lapses, we delete or anonymise the data.

SSL Encryption

Every session — from your JazzCash deposit step to your account profile page — runs over an encrypted connection. Your data does not travel in plain text at any point.

Cookie Controls

We use functional cookies to keep you logged in and analytical cookies to see which sections you visit most. You can turn off non-essential cookies in your account privacy settings without losing access.

Data Retention Rules

Account records are kept while your account is active. After closure, we retain only what applicable law in your eligible region requires, then delete or anonymise the rest.

Requesting Changes

You can request to view, correct or delete your personal data at any time. Submit the request via live chat or email with your registered number; we verify identity before making any change.

What Information We Hold and Why

63bet Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register with 63bet, we collect the details you provide — name, contact number, and account credentials. Each time you add funds through JazzCash, Easypaisa or Raast, we record the transaction reference and amount to reconcile your wallet balance and flag any unusual activity on

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your account. If you use a debit card or bank transfer, the same log applies. We collect device identifiers and browser session data to keep your login secure across mobile and desktop — so switching from your phone mid-session to a browser carries your authenticated state
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without re-entering credentials each time. Location data is collected only to confirm you are accessing the platform from a region where local law permits it. We do not sell your personal data to third parties. Marketing communications are sent only where you have opted in through
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your account notification settings, and you can withdraw that consent at any time from the same screen.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy at 63bet

These are the questions we hear most often about how your data is handled. If something is not covered here, reach out through live chat or the email address in your account settings.

We collect your name, mobile number, and login credentials at registration. After that, we log transaction references for every JazzCash, Easypaisa or Raast deposit and withdrawal tied to your account.

We do not sell your personal data. We share data only with payment processors — such as those handling JazzCash or Easypaisa transfers — and only to the extent needed to complete your transaction.

Open a live chat from your account dashboard or send an email through the address in your account settings. Include your registered mobile number so we can confirm your identity before releasing any records.

Yes. Submit a deletion request via live chat or email. We will delete or anonymise your data once any legally required retention period for your eligible region has passed.

Functional cookies keep your session active across your mobile browser and desktop. Analytical cookies help us improve the platform. Non-essential cookies can be switched off in the Privacy section of your account settings.

Transaction references and amounts are stored in encrypted form. We log these to reconcile your wallet balance and monitor for unusual account activity — full card or wallet credentials are never stored on our servers.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How 63bet Handles Your Personal Information

Reach Us About Your Data

Live Chat

Email Support

Account Settings

Our Approach to Data Security and Retention

Common Questions About Your Privacy at 63bet

01 What personal data does 63bet collect when I register?

02 Does 63bet share my data with third parties?

03 How do I request a copy of my personal data?

04 Can I ask 63bet to delete my account data?

05 How does 63bet use cookies and can I turn them off?

06 Is my Easypaisa or Raast payment information stored securely?

Privacy Policy

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